Thank you for shopping with Tricia Tresses LLC. We ask that you keep your billing and shipping address the same at all times, if possible. We do not ship to P.O. Boxes. Please ensure that when entering your billing address, it matches the same billing address associated with your debit or credit card and bank. If an incorrect address is entered, your card won’t process the payment and a pending transaction will be on your statement, until the money is returned.
1. How longs does shipping, processing and handling takes?
Processing takes 7-10 business days
WIGS ON HAND SHIPS THE SAME DAY OR THE FOLLOWING BUSINESS DAY
Priority Shipping 3-4 business days (ADDITIONAL)
Express Shipping (OVERNIGHT) 1 business day (ADDITIONAL)
All packages are delivered with USPS and MUST BE SIGNED FOR
Business days are Mondays to Fridays
2. Do you ship to Caribbean countries?
Unfortunately, we DO NOT‼️
3. Can I make changes to my order?
Unfortunately NO, our vendors are located in China, so once your order is placed and they begin processing our request(s), no changes can be made or will be allowed.
4. May I return my order?
NO, we DO NOT accept returns unless the fault falls on us‼️
5. Will I be able to get a refund?
NO ALL SALES ARE FINAL ‼️ NO REFUNDS OR EXCHANGE‼️ IF ONE IS GIVEN, IT WILL BE AT OUR DISCRETION AND WILL NOT INCLUDE TAXES‼️
DISCLAIMER: USPS and Tricia Tresses LLC are two separate companies, we do not work with USPS nor have a partnership with USPS, any shipping delays that may occur once package is picked up from Tricia Tresses LLC, we are not responsible for. Tricia Tresses LLC cannot be held responsible for lost/stolen packages or delayed deliveries. For any and all shipping updates please contact USPS with the tracking number we provided you. If in any event a package is lost or stolen, please file a claim with USPS.
TO ENSURE A SAFE AND SECURE DELIVERY, YOU OR SOMEONE IN YOUR HOUSEHOLD, MUST SIGN FOR YOUR PACKAGE! NO EXCEPTIONS‼️ IF NO ONE IS HOME, DELIVERY MAY BE RE-ATTEMPTED DEPENDING ON YOUR POSTAL SERVICES AND YOUR PACKAGE WILL NOT BE RELEASED UNLESS SIGNED FOR.